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Returns & Refunds

How do I make a return?

If you have changed your mind on your purchase our store offers a 7 day change of mind policy:. For our 7-day return policy, you must agree that:. If all conditions are met, contact us within 7 days of your equipment delivery to arrange the return an

What is your change of mind policy?

To be eligible for a 7-day satisfaction guarantee:. 1.The item must be unused and in the same condition you received it, in original packaging. 2.Product has not been assembled. 3.All freight costs are not refundable. 4. A 15% restocking fee applies

Can I return the product to your warehouse?

For change of mind returns, please read our Change of Mind Policy to see you meet the requirements. If you are returning due to a fault we will first need a support case lodged, please fill in the details on the Online Form. Once you have done so our

Will the refund go back to the original payment method? How long does it take?

If your order is not shipped and was cancelled or has been returned, refund will be processed back into the original payment method. Allow 3-5 business days for payment to go back into your account. If for some reason we cannot process back to the or

Are you able to arrange a courier to return the product if I don't like it?

First you will need to check if you meet the Change of Mind Policy. If you meet the policy but have installed the product, we will need check it's quality for return. Please send us a email to [email protected] with a photo of the product. Ret