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Warranty & Repairs

Does your warranty cover labour fees? / Do I have to ship it back to you for repairs?

Our warranty period only covers parts replacement and does not include call-outs which will be separately charged. Please note that in some areas, call outs may not be available. For areas where we do not have a technician we will need the equipment

Do you cover warranty for commercial use?

Our warranties only are for Domestic (for home) use unless otherwise stated for Commercial warranty. This information can be found in the product specifications of the item page. If you are unsure about the warranty, feel free to contact us for more

Do you sell parts for older models?

At Lifespan Kids we carry parts for a certain period of time until they are phased out. If you require parts for an older Lifespan Kids product, please email us the details (or images) of the part required to [email protected]  or you can a